856-533-0291

Services

Hosted PBX and VoIP

You want a reliable, high-quality phone system that simply works. And so you can focus on your business, and not your communications platform, our system adapts and adjusts to your needs and seamlessly works the way you do. Whether you have five (5) or fifty (50) employees, we have a solution that meets your needs.

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Easy to use and manage

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Eliminate costs of a traditional phone closet

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Full PBX capabilities utilizing easy interface

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Low monthly phone bills (including VoIP services)

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Future-proof your phone systems

Unified Communications

Unified Communications (UC) is the seamless integration of voice, presence, chat, data, applications, and other technologies that help drastically improve your communication processes and business productivity. Our software and services enable you to access your account and seamlessly incorporate our high-value cloud communication services.

Cloud Communications

Virtually limitless configuration possibilities to configure how you setup your hosted PBX and VoIP solution to make and take calls.

Receptionist Console

Helps enable your small to mid-sized business to maintain complete visibility and transparency across the enterprise, and use view extension presence, click to dial, manage call control, monitor and manage call center features (queues, Agents, callers), manage conference bridges, and much more—all through a standard web interface.

Scalability

With the constant change in technology, scalability is huge in today’s business world and with UC, your services can be provided on a per-customer basis, cutting down unnecessary costs.

Disaster Recovery

Your business can rest easy in a local service emergency with the use of hosted UC, where your data can be backed-up, managed, and ready for rapid recovery.

Virtual Auto Attendant & Mobile VoIP

Have a mobile workforce? Use auto attendants, cloud extensions and mailboxes to stay connected with your customers and employees—with all the features of a high end phone system. It’s easy to use and manage, without the cost of a tradition PBX solution. Best of all, you can seamlessly connect mobile and home workers with current or future office locations. It’s all the same cloud communications framework, so you can scale up as needed, and connect based on your specific business requirements.

SIP Trunking

We offer SIP Trunking (connecting your premise based phone system via an always-on broadband connection) solutions for any sized-business—whether you’re a small business looking for the flexibility and cost savings of VoIP or a mid-sized business looking for business continuity, disaster recovery, and unlimited or metered calling plans. We help you save up to 40% over traditional telephone line services.

Contact Center

Example vertical markets that use CC today are:

Health Care

Centralized patient services and/or private practices

Utilities

Billing services and customer services

Government

Local, state, and federal facilities with centralized service locations

Retail

Centralized ordering and customer service departments

Financial

Customer and membership services

Education

HR and educator services
 

Insurance

Policy management and customer services

Transportation

Dispatch and operator services

Voice-to-Text

Voice to Text is ideal for busy professionals who can’t be accessible at a moment’s notice, are often in meetings, or in an environment where it’s not feasible to listen to messages in sequential order. Users can review transcribed voice messages at a time and place that’s most convenient, and can quickly hone in on specific messages.

Users benefit from Voice to Text solution in a number of ways:

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Save Time

Navigating voicemail menus and listening to voicemails in order is a thing of the past. Busy professionals don’t have time to listen to every voicemail, and with Voice to Text, they can skip the voice messages they’re not interested in reading.
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Prioritize

Voice to Text offers a practical, at-a-glance way to keep up with the messages that need attention. Users can quickly scan transcribed messages and address messages based on importance or time sensitivity.

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Find Information

Users can efficiently hone in on specific transcribed messages to find exactly the information they need — from contact information, to payment details, to an address for their next meeting. With Voice to Text, users don’t have to listen to every voicemail to capture specific information.

SD-WAN

SD-WAN solution is for any organization that needs high quality voice. It is especially beneficial for companies with remote workers, multiple locations/branches, or workflows that require employees to rely on multiple network types/distributed networks. SD-WAN also benefits organizations that have bandwidth limits and need reliability and stability for both their VoIP and standard data.

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Moorestown, NJ 08057

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